dhl express usa General Customer Service Support

Track DHL Express Shipments

http://www.dhl-usa.com/en/express/tracking.shtml

We are here to help you, call us if you need immediate assistance.

General Customer Service 
1-800-CALL DHL (1-800-225-5345)

For quality and training purposes calls may be monitored and recorded.

Opening Times

Monday - Friday	04:00 - 22:00 PDT
Saturday	04:00 - 18:00 PDT
Sunday	Closed

Please note that General Customer Service will be closed on the following Holidays:

• Thanksgiving Day - Thursday, November 28, 2013
• Christmas Day – Wednesday, December 25, 2013
• New Year’s Day – Wednesday, January 1, 2014

For assistance 24 hours a day, please use our self-serve applications for rate quotes,scheduling a pickup, and tracking.

The DHL automated system is a speech and touch tone enabled service that allows callers to perform various self-service transactions.

The numbered prompts to choose from are:
1. Schedule a pickup
2. Track a package
3. Billing question
4. Find a drop-off location
5. Ask about something else
6. Spanish (must say Español)
7. Get a rate or transit quote
8. Delivery notice
0. Representative

DHL Customer Service Representatives are always standing by with help or additional information (price quotations, other queries). Simply press “0” or say “representative” at any time. Your call will be instantly transferred to a friendly, knowledgeable Customer Service Representative, along with any information you have already keyed in, so you don't have to do it all again.

Attempted Delivery Inquires 
1-888-2-RETURN (1-888-273-8876)

Other Customer Care Numbers -